Privacy Policy

This Privacy Policy explains how local heroes ("we", "us") collects and uses personal data when you use local-heroes.uk, in line with the UK GDPR and the Data Protection Act 2018.

1. Data we collect

When you request a quote we collect your name, contact details and project information. We also collect technical data such as IP address, device and browser type, and how you interact with the site (including via analytics and advertising cookies/pixels).

2. How we use it

We use your data to match your enquiry with relevant local pros, to operate and improve the site, to measure advertising performance, and to respond to your questions. Pros who receive your enquiry may contact you about your project.

3. Sharing

We share enquiry details only with pros relevant to your request, and with service providers who help us run the site (hosting, analytics, advertising). We never sell your personal data.

4. Cookies and pixels

We use cookies and similar technologies (including the Meta Pixel) for site functionality, analytics and measuring advertising conversions. You can control cookies through your browser settings.

5. Retention

We keep enquiry data only as long as needed to provide the service and meet legal obligations, after which it is deleted or anonymised.

6. Your rights

You have the right to access, correct, delete or restrict the processing of your personal data, and to object to marketing. To exercise any of these rights, contact us at info@local-heroes.uk. You can also complain to the ICO at ico.org.uk.

Last updated: August 2026